Returns & Exchanges
At Superette, we want you to love your new fashion finds, so we offer a flexible 21-day return policy for all full-priced items. Whether the fit isn't right or you've changed your mind, we are here to make your exchange or refund process as seamless as possible.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Ensure all garments are in their original condition, unworn, and with all designer tags attached before placing them in secure packaging.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized postal location or courier point.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or store credit within 5 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing